Request Account & Data Deletion

Your data privacy and control are important to us. If you wish to delete your account and associated information from Wise Spender, please follow the steps below.

Steps to Request Account Deletion

  1. Send an email to support@wisespender.com.ng using the same email address linked to your Wise Spender account.
  2. Use the subject line: Account Deletion Request.
  3. Include the following details in your message:
    • Your full name
    • Email address used in the app
    • A short confirmation that you wish to permanently delete your account and all related data
  4. We will confirm the request and proceed with deletion within 5 business days.
Note: Deleting your account is permanent. All data associated with your account will be erased and cannot be recovered.

What Will Be Deleted

  • Your user account information (name, email, profile settings)
  • All recorded financial data (expenses, transactions, categories, reports)
  • Any cloud backups associated with your account

What May Be Temporarily Retained

  • Basic log data or system backups (for up to 30 days) for security, compliance, and recovery in case of errors or fraudulent requests
  • Records required to comply with applicable laws or enforce our legal rights (if any)

Sample Request Email

Subject: Account Deletion Request Hello Wise Spender Team, I am writing to request the permanent deletion of my Wise Spender account and all associated data. Name: Jane Doe Email: jane.doe@email.com Please confirm once the deletion process is complete. Thank you.


If you have any questions or concerns before proceeding, feel free to reach out to us at support@wisespender.com.ng.

We respect your right to privacy and thank you for having used Wise Spender.